Customer self-service
Let customers manage bookings, submit information or follow the progress of a request.
All servicesYour business.
MOBILE APP DEVELOPMENT
Your business.
In their hands.
We design and build mobile apps for iOS and Android, from the first idea through to testing, release and handover. Customer apps, staff tools and connected business systems—we work through the whole product, including what needs to happen behind the screen.
Book a calliOS, Android and the business behind the screen.
MORE THAN THE PHONE SCREEN
One connected product, on both platforms.
The iOS and Android apps connect to the data and business services behind them. Your staff may also need an administration view to manage requests and accounts. We plan those pieces together, so the app supports the whole job.
HOW IT WORKS
YOUR WORKDAY
Today’s job
Customer visitAddress and job details
Check the details
Add notes or photos
Mark complete
iOSAndroid
Connected services
Accounts · data · permissionsThe team’s view
Customer visit Complete
The same job, updated for everyone who needs it.
WHEN IT HELPS
A useful app starts with a job to do.
Tools for people on the move
Give staff a practical way to access tasks, capture information and update work away from a desk.
An idea for a new product
Turn the idea into a focused first release that real users can try.
Product planning
Identify the users, the job the app needs to do and the features that belong in the first release. Consider whether an app or a mobile website is the right fit.
App design and prototypes
Map the important journeys and create screens you can review before development. Design around how people use a phone, including small screens and interruptions.
iOS and Android development
Build for one platform or both. We discuss a shared-code or platform-specific approach based on the features, device needs and maintenance plan.
Back-end systems and integrations
Scope the accounts, data, APIs and administration the app needs. Payments, notifications, device features and other connections are included where they suit the agreed product.
Testing on target devices
Test the important journeys on the agreed devices and operating-system versions. Include loading, permission and connection scenarios relevant to the app.
Release and ongoing changes
Prepare the agreed store submission and handover. Plan how feedback, operating-system updates and later features will be handled after launch.
WORKING TOGETHER
From an idea to a release people can use.
We keep the first release focused, show you the main journeys early and plan the back-end and release requirements alongside the app itself.
Define the first release
Discuss users, business goals, platforms and what the app must do first.
YOU GETA product brief and feature priorities
Design and prototype
Map user journeys and review the screens and interactions with you.
YOU GETAn app prototype to review
Build and test
Develop the app and agreed back-end connections, then test the important device and user scenarios.
YOU GETA tested app build
Prepare and release
Complete the agreed submission, documentation and handover, then plan the next updates.
YOU GETA release and maintenance plan
WHAT YOU TAKE AWAY
A complete plan for launch and what follows.
An app needs care after its first release. We discuss maintenance, third-party costs and the people who will manage the product before launch.
- The agreed iOS and/or Android app and supporting systems
- Testing, release preparation and handover documentation
- A plan for maintenance, feedback and future releases
DESIGNED FOR THE WORKING DAY
Small screen.
A complete job.
An app should help someone finish a task, even when they are away from a desk. We plan loading states, permissions, interrupted connections and the information your team needs afterwards.
BEFORE YOU GET STARTED
A few questions
we can clear up.
What’s included, what to expect, and what we’ll agree before work starts.
Can you build for both iOS and Android?
Yes. We can deliver one platform or both. The technical approach depends on the app’s features, device requirements and the ongoing maintenance needs.
Do we need an app rather than a mobile website?
We discuss that during planning. Regular use, device features and the user experience may favour an app; some products are well served by a responsive website.
Can the app connect to our existing system?
We review the APIs, access and data available. Existing systems may need additional integration work or a new back-end to support the app.
Can you help with App Store and Google Play release?
Yes. Release preparation and submission can be included in the project. We agree the developer accounts and listing responsibilities; store review decisions and timing are controlled by the platforms.
What affects the cost and timeline?
The number of platforms, user journeys, integrations, device features and testing needs all matter. We scope the first release and set out a delivery plan before development begins.
Can you maintain the app after launch?
We can scope maintenance and updates, including operating-system changes, fixes and new features. The arrangement is agreed around the app and your business needs.
What is included before development starts?
We agree who the app is for, the main user journeys, required device features and connections to other systems. Planning and design produce a first-release scope and a prototype to review before committing to the full build.
LET’S TALK ABOUT THE JOB
What should your app help people do?
Tell us who will use it, the job it needs to support and whether you need iOS, Android or both. A rough idea is enough to start.
Book a call